Hi, Yes I share your frustration, but after many day's of torment I finally got everything to work. If this helps anyone out there, i'll be happy as there is absolutely nothing out there on this subject! SImply change the appropriate active X settings in IE ->Internet Option->Security->Custom Level to either enable or prompt. NB: Active X controls may need to changed via Internet Explorer to allow IE to prompt you. Navigate to the IP or Dyndns name to remote access your DVR Run 'install.bat' with administrator priviledgesĥ.
Download NetSurveillance.zip from the following link and extract contents to C:\Windows\NetSurveillance ( )Ĥ. Goto C:\Windows and create directory 'NetSurveillance'ģ. NB: Applies to H.264 DVR's using NetSurveillance WEB for remote access.ġ. Here are some simply steps to a problem that caused 12hours of frustration.
The file is located via /ocx/Active.exe and even though installing it successfully, when going to the address of the DVR we would be greeted by the same page to download and install the Active X Controls. When you navigate to the unit remotely for the first time it will give you a page to download and install the required active X controls etc however doing so would send us in an infinite loop. After forwarding the desired ports and registering a DYNDNS name to point to the IP i went to access the unit remotely via web browser. Once the installation has completed, refresh the VMAX® Web Viewer page and log in to the recording unit again.Purchased an H.264 8 Cam DVR-9108VH standalone unit and set it up for remote viewing. Allow the plugin to install and follow all prompts to complete the installation.
You will be prompted to install the WebACS.dll plugin.
Next, click the Apply button to confirm, then click the OK button to close the Internet Options window. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. The Security Settings window will display.The Internet Options settings window will display.Ĭlick on the Security tab, then click the Custom Level button.In Internet Explorer, click on the gear icon (Tools) on the toolbar and select “ Internet options”.To ensure that ActiveX controls are enabled: If there is no prompt to install the plugin, proceed to the next section. If so, allow the installation of the plugin and refresh the browser page. After logging in, if the resulting does not display video, check to see if there is a prompt to install “ WebACS.dll”.Once connected with the VMAX® Web Viewer, enter the login of the DVR/NVR (default is admin/admin).To connect with the VMAX® unit, enter the IP address or DDNS address of the recording unit into the address bar.Note: For Windows 10, be sure that you are using Internet Explorer and not Microsoft edge. Launch the Internet Explorer application.If after connecting with the VMAX® unit, video does not display and a prompt is not presented to install the Web ACS plugin, ActiveX is likely not enabled.
When connecting to a VMAX® standalone unit, ActiveX must be allowed to run and install for cameras to communicate camera video through the VMAX® Web Viewer.
VMAX® A1™ Series and other discontinued DVRs.ActiveX permissions are sometime disabled by default, depending on preferred security settings, creating these issues. Note: Symptoms of the ActiveX plugin failing to run/install programs is typically represented by connecting with a VMAX® recording unit with Internet Explorer and being unable to see any camera video or GUI (graphical user interface).
This article will outline how to configure the security settings of Internet Explorer to permit the installation and implementation of the ActiveX plugin, allowing the viewing and control of a VMAX® DVR or NVR through the web browser.
On occasion, this software plugin will not install and prevent users from controlling the virtual interface of their DVR or NVR through Internet Explorer. This software is a key component when using the Web ACS plugin or VMAX® Web Viewer when connecting from Internet Explorer. The ActiveX software architecture of Internet Explorer allows users to view camera video and to manage DW® standalone recorder settings completely from the browser. Related Digital Watchdog VMS Apps: VMAX® Web Viewer Troubleshooting ActiveX Controls for VMAX Web Viewer